American Express contact

Contact for American Express private customers 

 

Phone contact

Please use your product-specific service number to contact us. You can find this on the back of your American Express card or on your statement.

Card loss

In case of theft or loss, block your American Express card immediately using our emergency number. You can reach us 24 hours a day, 365 days a year. You can also conveniently block and unblock your card temporarily using your Swisscard app.
Tel. +41 44 659 69 03 

Technical support for Swisscard app and Web Services

Tel. +41 44 659 64 92

Contact for American Express business clients

 

Phone contact for American Express business Cards

Please use your product-specific service number to contact us. You can find this on the back of your American Express card or on your statement.

American Express Business Cards for SME administrator

Tel.: +41 44 659 6250

American Express Corporate Cards for major corporations administrator

Tel.  +41 44 659 6488
Tel.  +41 44 659 6666 Autorisierung 24h

American Express BTA Service (Business Travel Account)

Tel. +41 44 659 6290

Phone contact for merchants  (American Express acceptance contractual partner)

Tel. +41 44 659 6444 for customer service
Tel. +41 44 659 6666 for 24 h authorization